All-in-one IT solutions. Transparent.
Global.
Published scope. Clear SLAs. Zero surprises.
360° IT partner for startups to mid-enterprise worldwide.
Trusted by industry leaders
360° IT Solutions. One Partner.
Managed IT, Cloud/DevOps, Cybersecurity, and Web/App development.Published scope, clear SLAs, transparent pricing.
Managed IT
Complete IT operations with transparent SLAs. From helpdesk to infrastructure, we handle it all.
Cloud & DevOps
Cloud-first infrastructure with DevOps best practices. AWS, Azure, GCP - we speak them all.
Cybersecurity
Enterprise-grade security with SOC/MDR services. Protect what matters most.
Web & Applications
Custom web and application development with ongoing care and optimization.
Global Reach
Serving clients worldwide from our Dubai headquarters. Remote-first delivery, global scale.
Global Client Network
18+ Cities Worldwide
Serving clients across 18+ major cities worldwide
Remote-first delivery from our Dubai headquarters
One Team, Global Impact
From our Dubai headquarters, we serve clients across 18+ major cities worldwide. Remote-first delivery means no geographical limits to our expertise. Same premium service, anywhere in the world.
Radical Transparency
Real metrics. Public SLAs. Live status page. See exactly how we perform.
View Live Status PageCertifications & Compliance
Data Residency: EU data stays in EU. GDPR-compliant processing. Full audit trails available.
Global Presence
Follow-the-sun support: Local teams in your timezone. Remote-first delivery with on-site options.
Published SLA Commitments
| Priority | Response Time | Resolution Target | Availability |
|---|---|---|---|
| Critical | 15 minutes | 4 hours | 99.9% |
| High | 1 hour | 24 hours | 99.5% |
| Medium | 4 hours | 3 business days | 99.0% |
Get Your Exact Price
Transparent pricing calculator. See your price before we ask for details.
Define Your IT Environment
The JacoONE Difference
We don't just provide IT services – we become your technology partner, ensuring your business thrives in the digital age.
24/7 Support
Round-the-clock technical support with average response time of under 15 minutes.
Transparent Pricing
No hidden fees. Clear, predictable pricing with worry-free packages and retainers.
Enterprise Security
Bank-level security protocols with SOC 2 compliance and regular security audits.
Proactive Monitoring
AI-powered monitoring that detects and resolves issues before they impact your business.
Global Reach
Serving organizations worldwide with local expertise and global best practices.
Dedicated Team
Your own dedicated IT team with deep expertise across all technology domains.
Trusted by Industry Leaders
Our track record speaks for itself
Ready to Experience the JacoONE Difference?
Join hundreds of organizations that trust us with their IT infrastructure.
Trusted by Industry Leaders
See how organizations worldwide are transforming their IT infrastructure with JacoONE's comprehensive solutions.
"JacoONE transformed our IT infrastructure completely. Their proactive approach and 24/7 support have eliminated our downtime concerns. The transparent pricing model is exactly what we needed."
"The cloud migration was seamless and their cybersecurity implementation exceeded our expectations. JacoONE truly understands enterprise needs and delivers results."
"From day one, JacoONE has been our trusted technology partner. Their dedicated team and comprehensive solutions have scaled with our growth perfectly."
"The worry-free packages and transparent pricing made our decision easy. JacoONE handles everything so we can focus on our core business."
"Their global reach and local expertise are unmatched. JacoONE has become an extension of our team, providing enterprise-grade solutions with personal service."
"The backup solutions and disaster recovery planning gave us peace of mind. JacoONE's proactive monitoring has prevented countless potential issues."
Simple, Transparent Pricing
No hidden fees, no surprises. Choose the plan that fits your needs and scale as you grow.
Start 14-Day Guided Trial
14-day guided trial with real tickets, automated health scan, and baseline report. No credit card required.
Startup
For micro teams with light infrastructure needs
Up to 25 users
Growth
For growing SMEs with on-prem/VM infrastructure
25-200 users
Enterprise 360
200+ users, multi-site, regulated environments
200+ users
Need a Custom Solution?
We understand every organization is unique. Let's create a custom plan that perfectly fits your needs and budget.
Ready to Transform Your IT Infrastructure?
Join startups to mid-enterprise worldwide who trust JacoONE with their 360° IT needs. Start your 14-day guided trial today.
14-Day Guided Trial
Real tickets, automated discovery, baseline report with 30-min consult
Radical Transparency
Published SLAs, live status page, clear scope documentation
Global Delivery
UAE HQ, follow-the-sun support, remote-first with on-site options
Trusted by industry leaders worldwide